This Privacy Policy explains how JZB Consulting, LLC (“we,” “us,” or “our”) collects, uses, stores, and protects information when you visit jzbconsult.com or engage our web design, SEO, and digital marketing services. By using this website or our services, you consent to the practices described here.
1. Information We Collect
Information you provide directly
We collect information you voluntarily provide when you:
- Contact us by email or through our website
- Book a discovery call or consultation
- Purchase web development, SEO, marketing, or other services
- Communicate with us about a project, scope, or deliverables
This may include your name, email address, phone number, business name, project details, and any other information you choose to share.
Payment information
If you purchase a service, payment is processed through a third-party payment processor. JZB Consulting, LLC does not directly collect or store full credit card or banking details. Refer to your payment processor's privacy policy for how payment data is handled.
Automatically collected information
When you visit our website, certain information may be collected automatically, such as IP address, browser type, device type, pages visited, time on pages, and referring URLs. We use this to understand site usage and improve the experience.
Cookies and similar technologies
Our website may use cookies and similar technologies. For example, we load fonts from Google Fonts, which may receive technical data such as your IP address. You may disable cookies in your browser settings; some site features may not work as intended if you do.
2. How We Use Your Information
We use collected information to:
- Provide, schedule, and deliver web design, SEO, and marketing services
- Respond to inquiries and communicate about projects, retainers, and purchases
- Process payments and maintain business records
- Send occasional updates, educational content, or promotional information (you may opt out at any time)
- Improve our website, services, and client experience
- Comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share limited information only when:
- Service providers help us operate the business (for example scheduling, payment processing, video conferencing, email, or hosting), subject to appropriate confidentiality obligations
- Required by law, court order, or governmental authority
- Necessary to protect the rights, property, or safety of JZB Consulting, LLC, our clients, or others
4. Third-Party Services
Our operations may use third-party platforms such as Google Calendar for booking, payment processors, video conferencing tools, email providers, and font or hosting services. Each third party has its own privacy policy. We encourage you to review those policies when you use their services through links on our site or as part of an engagement.
5. Data Retention
We retain personal information as long as needed to provide services, maintain business records, resolve disputes, and comply with legal obligations. When information is no longer needed, we delete or anonymize it in a reasonable manner.
6. Data Security
We use reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion, subject to legal exceptions
- Opt out of marketing emails by contacting us or using an unsubscribe link when provided
To exercise these rights, email info@jzbconsult.com. We will respond within a reasonable timeframe and as required by applicable law.
If you are a California resident, you may have additional rights under applicable privacy laws. We do not sell personal information as defined under the California Consumer Privacy Act (CCPA), as amended. Contact us to submit a request related to your California privacy rights.
8. Children's Privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, contact us and we will take steps to delete it.
9. Governing Law
This Privacy Policy is governed by the laws of the State of Ohio, without regard to conflict-of-law provisions.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes are effective when posted on this page with an updated date. Continued use of the website or services after changes constitutes acceptance of the updated policy.
11. Contact
Questions about this Privacy Policy or how your information is handled: info@jzbconsult.com